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Big TV, Oxigen Tie-up for More Recharge Options

Big TV and Oxigen tie-up for more recharge options In a bid to enhance its customer service experience, Big TV has tied up with Oxigen, the single point recharge services in India, to offer its subscribers an option to recharge from Oxigen outlets across the country.

Subscribers can now make payments through credit cards, debit cards, internet banking, IVR, mobile mode payment (SMS) or by calling the toll free number 1800-200-9002.

Big TV customers availing these easy recharge options will get an electronic 12-digit pin number from the retailer, that has to be punched in either through SMS or by calling the toll free number and following the IVR instructions. This will credit the value of the recharge voucher into their Reliance Big TV account.

Mahesh Prasad, President, Reliance Communications, said, "We have partnered with Oxigen, a premium recharge service provider, to enable our customers to enjoy uninterrupted television viewing."

Big TV has adopted the strategy similar to the telecom sector, in fact many of the DTH players, of providing recharge vouchers at various retail outlets. Oxigen also provides recharge vouchers of Tata Sky, Dish TV, Airtel and Sun Direct. Big TV has over 100,000 outlets spread across 10,000 towns including local grocery stores, gift stores, and utility stores.
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