Your average customer service phone call wait time?

Big TV Facing Big Problems? - Part 1

Big TV Check your Cable ConnectionAs every launch date provided by the media passes by there is still no sign of the commercial availability of Big TV DTH. This made me wonder why would any company not want to disclose something so important as people have been waiting for more than a couple of months now to buy it.

If you recollect that some people have managed to get a Big TV connection under the PCO Scheme and the Employee offer, lets take a look at their feedback and experience of using Big TV.

Big TV Installation:

Big TV InstallationThere has been some good feedback regarding the installation of the service, it seems the Big TV service guys came with a small 7-inch LCD TV and tried getting maximum signal strength for 40 - 45 minutes, once that was done they set up the dish over there. It seems the Big TV dish is bigger in size as compared to Tata Sky and Dish TV.

The cable was inserted through the hole in the wall, and then sealed with silicon adhesive so no insects could go pass through it. The cable is branded with "Reliance Blue Magic" the older brand name that was dropped later on by the company. They are possibly trying to finish their excess stock of hardware that has been branded with "Blue Magic".

Big TV Problems:

Within a week of installation, users started to see that the Set Top Box (STB) began to hang, the remote control could not help and the only option they had was to restart the STB by turning off the power and switching it back on.

Reliance Big Tv Set Top BoxChanging channels is slow, it takes two to three seconds for a channel to change, as more channels are added the whole scrolling through the menu seems to lag. At times there have been problems with the menu breaking up while scrolling through the channels, the list of channels get out of their enclosing box.

With an increasing amount of channels its but obvious that after a point of time the quality of the signal will have to be lowered to accommodate more channels.

Like all DTH services the Big TV service has a problem in the monsoon season, the cloud cover and density manages to disrupt service, India has three to four months of rains, this can not be rectified and exists with all DTH service providers.

In Part 2 of Big Tv Facing Big Problems we will take a look at the Big TV Customer Service, the Customer Complains and the solutions provided by Big Tv.
Read more » Big TV Facing Big Problems? - Part 1

Big TV Dealers in Mumbai

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1MumbaiMumbaiReliance World, Shop No 8C and 22 ,Gagangiri Building,Sector 17, Vashi, Navi Mumbai-400703
2MumbaiMumbaiReliance World, Kesaria Dham, Opp Archies Gallery, Nr Axis Bank, Jn of 60 ft. Rd and V.B. Lane, Ghatkopar (E), Mumbai - 400077
3MumbaiMumbaiReliance World, Churchgate House, 33/34 Veer Nariman Road, Opp Akbar Ally, Fort, Mumbai-400001
4MumbaiMumbaiReliance World, Shop No 2, Centre Point Building,Gr Floor, Opp RPG Towers, Andheri Kurla Road., Andheri-East, Mumbai - 400059
5MumbaiMumbaiReliance World, IPCL Bldg, JVPD Scheme, Opp Tiwari Sweets, Gulmohar Cross Road No 9, Juhu, Mumbai - 400049
6MumbaiMumbaiReliance World, Atharva Bldg, Plot No 122, Keluskar Road. Shivaji Park.Near Sena Bhawan, Dadar, Mumbai 400028
7MumbaiMumbaiReliance World, Shop No 17, Samartha Vaibhav Bldg, Near Tarapur Towers, Oshiwara, Andheri(West), Mumbai - 400053.
8MumbaiMumbaiReliance World, Plot No 17, GDC House, Next to Khira Industrial Estate, State Transport Road, Off S V Road, Santacruz (W), Mumbai - 400054
9MumbaiMumbaiReliance World, 2A, Amba Bhavan, Near Tashkant, Sion Circle, Mumbai - 400023
10MumbaiMumbaiReliance World, 354 Chaudhari Hotels, Ground Floor, Next to Satguru, Linking Road, Khar West, Mumbai - 400052
11MumbaiMumbaiReliance World, Shop No 1,Gandhi Bldg, 542, Sandhurst Bridge, opp Raj Travels, Girgaon Chowpatty, Mumbai - 400007
12MumbaiMumbaiReliance World, 58 Sheth House, Near Jahanagir Art Gallery, Behind Rhythm House, Kalaghoda, Mumbai - 400023
13MumbaiMumbaiReliance World, Court House, Ground Floor, Lok Manya Tilak Marg, opp Metro Cinema, Vasutav Balvant Phadke Chowk, Kalbadevi, Mumbai-400002
14MumbaiMumbaiReliance World, PARC, Ground Floor, Sion Trombay Highway , Nr Bezzola Complex, Chembur, Mumbai 400071
5MumbaiMumbaiReliance World, "B" Block, Ground Floor, Next to Java Green, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai - 400 710
16MumbaiMumbaiReliance World, Shop No 64 and 65, Saraf Choudhary Nagar, Thakur Complex,Near Beleaf Restaurent, Western express highway, Kandivali(E) Mumbai - 400101
17MumbaiMumbaiReliance World, Lakhani Landmark CHS, Plot No-19, Sector -19, Matheran Road, New Panvel, Navi Mumbai-410206
18MumbaiMumbaiReliance World, Ashish Bungalow,Plot No 3110, Murbad Road, Kalyan (W), Dist Thane - 421301
19MumbaiMumbaiReliance World, Anuradha bldg. (next to ICICI Home Finance ), Chandavarkar Road, Borivali -West, Mumbai - Mumbai -400092
20MumbaiMumbaiReliance World, Shop No 34-42, 'A' wing, Shivam Shopping Centre, Opp New Era Cinema, S.V Road, Malad West, Mumbai - 400064
21MumbaiMumbaiReliance World, Shop No 3 and 4, Vinod Niwas Bldg, Opp Police Station, Ambadi Road, Vasai ( W), Dist Thane - 401202
22MumbaiMumbaiReliance World, Shop No 109 and 113, Ram Niwas Bldg., Next to Airtel, Junction of M.G Rd., and Gokhale Rd. Naupada, Thane (W), Thane- 400602
23MumbaiMumbaiReliance World, Shop No 1, Kapilvastu Bldg, Opp Tilak Nagar Post Office, Rajender Prasad Road, Dombivli (East), Dist Thane -421201
24MumbaiMumbaiReliance World, G-Shop No 102, Mall-Dhamaal, Neptune Color Scape, Next To BEST Bus Depot, Mulund Check Naka, Mulund West- Mumbai- 400080
25MumbaiMumbaiReliance World, Shop No 15,16 and 17, B Wing, Cyprus Bldg, Grd Flr, Hiranandani Complex, Powai, Mumbai - 400076
26MumbaiMumbaiReliance World, Shop No 1, Vellard View, Between Heera Panna Mkt. and Crossroads, Tardeo Road, Haji Ali, Mumbai-400034
Read more » Big TV Dealers in Mumbai

Big TV Dealers in Andhra Pradesh

| Guntur | Hyderabad | Kurnool | Nellore | Rajahmundry | Tirupati | Vijaywada | Visakhapatnam | Warangal |

Big Tv dealers in Guntur:

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1Andhra PradeshGuntur31/1, Arundalpet main road, Adjecent to Global Trust Bank, Guntur - 522002


Big Tv dealers in Hyderabad:

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1Andhra PradeshHyderabadMPM mall, opposite GPO, Abids, Hyderabad - 500001
2Andhra PradeshHyderabadNext to ICICI Bank, Tarnaka-Uppal main road, Habsiguda, Secunderabad - 500007
3Andhra PradeshHyderabadSafa Arcade, 12-2-825 and 826, Mehdipatnam, Hyderabad - 500028
4Andhra PradeshHyderabadShop no 1 Sai Datta Arcade, Mear Minerva Coffee shop, Himayatnagar - 500029
5Andhra PradeshHyderabadAstral Heights, Near Nagarjuna circle, Road No. 1, Banjara Hills, Hyderabad - 500034
6Andhra PradeshHyderabadMeridian Plaza, Near Lal Bunglow, Green Park Hotel road, Ameerpet, Hyderabad - 500016
7Andhra PradeshHyderabadJade Arcade, Opposite Paradise Restaurant, M.G.Road, Secunderabad - 500026
8Andhra PradeshHyderabadSai Vikram Towers, Balajinagar colony, Near Chaitanya college, Balajinagar colony, Kukkatpally - 500872
9Andhra PradeshHyderabadVisaka Building, Next to Pizza Corner, S.P.Road, Begumpet, Secunderabad - 500003
10Andhra PradeshHyderabadopp. Bajaj Showroom, Gaddiannaram village, Dilsukhnagar - 500036


Big Tv dealers in Kurnool:

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1Andhra PradeshKurnoolSV Complex, Near STBC college, Railway station road, Kurnool - 518001


Big Tv dealers in Nellore:

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1Andhra PradeshNelloreHouse No 16/534 Old Bank Of India Building, Trunk Rd, Nellore - 524001


Big Tv dealers in Rajahmundry:

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1Andhra PradeshRajahmundryHouse No 46-7-22 Jetty Towers, Old ONGC Office, Danvaripeta Rajahmundry - 533101


Big Tv dealers in Tirupati:

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1Andhra PradeshTirupathiHouse No, 580 Tilak road, Tirupathi - 517501


Big Tv dealers in Vijaywada:

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1Andhra PradeshVijayawadaMansa Towers, 40-1-144, near hotel Kandari, Bandar Road, Vijaywada - 520001
2Andhra PradeshVijayawadaSurya Towers, 30-22-74, Near Trinetra supermarket, Seetharamapuram, Eluru Road, Vijaywada - 520001


Big Tv dealers in Visakhapatnam:

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1Andhra PradeshVisakhapatnam47-14-10, Vidhisha towers, Dwarka Nagar, Visakhapatnam - 530001


Big Tv dealers in Warangal:

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1Andhra PradeshWarangalOpp Govt Polytechnic Autonagar Main Road Warangal - 506002
Read more » Big TV Dealers in Andhra Pradesh

Big TV Dealers in Bihar

Big Tv dealers in Patna

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1BiharPatnaJagat Trade Centre, Fraser Road, Patna, Bihar - 800001
2BiharPatnaSree Ram Place, East Boring Canal Road, Patna - 800001
Read more » Big TV Dealers in Bihar

Big TV Dealers in Jharkhand

| Jamshedpur | Ranchi |

Big Tv dealers in Jamshedpur:Jamshedpur

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1JharkhandJamshedpurShop No 3, Besides Chappan Bhog, Main Road, Bistupur, Jamshedpur - 831001


Big Tv dealers in Ranchi:

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1JharkhandRanchiApartment No 12, Ranchi Club Complex, Municipal Holding No 731A12, Ward 14A, Main Road, Ranchi - 834002
2JharkhandRanchiHari Om Towers, Opp Ranchi Womens College, Circular Road, Ranchi - 834001
Read more » Big TV Dealers in Jharkhand

Big TV Dealers in West Bengal

| Asansol | Burdwan | Durgapur | Kolkatta |

Big Tv dealers in Asansol:

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1West Bengal,Bihar,JharkhandAsansolBurnpur Road, Asansol Inn Building, (Opp Police Line), Asansol - 713304


Big Tv dealers in Burdwan:

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1West Bengal,Bihar,JharkhandBurdwan74,B.C.Road,Kalitalla, Burdwan - 713101.


Big Tv dealers in Durgapur:

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1West Bengal,Bihar,JharkhandDurgapurKalpatru, Shop no.A-101, City Centre, Durgapur - 713216


Big Tv dealers in Kolkatta:

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1West Bengal,Bihar,JharkhandKolkatta19 C Sarat Bose Road, (opp Nepal Sweets), Kolkkata - 700020
2West Bengal,Bihar,JharkhandKolkattaD 15 , Burdwan Road , (opp Barista) Kolkatta - 700027
3West Bengal,Bihar,JharkhandKolkatta11/B, Kalakar Street, Kolkatta - 711107
4West Bengal,Bihar,JharkhandKolkatta23, Moulana Abdul Kalam Azad Road, ( Opp to Howrah A.C Market), Howrah, Kolkatta - 700001
5West Bengal,Bihar,JharkhandKolkatta8, B.B.D Bag (East), Stephen House, (opp Mini Bus Stand), Kolkatta - 700001
6West Bengal,Bihar,JharkhandKolkattaAzimganj House, 7 Camac Street, Kolkatta - 700017
7West Bengal,Bihar,JharkhandKolkattaReliance House, 34, Chowringhee Road , (near Park Street Crossing) Kolkatta - 700071
8West Bengal,Bihar,JharkhandKolkattaMerlin Manor, 32, Deshapran Sashmal Road, Kolkata-700033
9West Bengal,Bihar,JharkhandKolkatta23/14, S.N. Banerjee Road, Chiriamore , Barrackpore, 24 pgs (N), Kolkatta - 743101
10West Bengal,Bihar,JharkhandKolkattaP-179, C.I.T Road, Scheme VI M, Phoolbagal, Kolkotta - 700054
11West Bengal,Bihar,JharkhandKolkattaShivam Chamber, 53,Sayed Amir Ali Avenue,(opp Ice Skating Rink), Kolkatta - 700019
Read more » Big TV Dealers in West Bengal