Well in short the answer is yes, although there is a limit of four TV's per connection, I will explain in short how it works to help you understand better. So lets say you have two televisions at home you do not need to get two separate connections, BIG TV provides a 50% off on installation of 2nd, 3rd and 4th connection.The way it works is quite simple, you will have one dish that connects to a dual Low Noise Block (LNB) converter. The LNB then has two cables running to two different set top boxes (STB), each connected to your televisions. Each STB will have a different viewing card, which is like a SIM card that we have in mobile phones.
You cannot interchange the viewing cards of the STBs, it is also possible for the company to provide you with two separate dish antennae if the dual LNB is not available.
If you are taking a multiple Big TV connection you can get a 50% discount by informing the Big TV Customer Care Executive when you place an installation request.I have Multiple TVs what will be the Monthly Subscription charge?
You will have to pay the normal subscription cost on the first television, if you have two, three or four TVs you would pay 50% or Rs.125 depending on which is higher, per extra TV.
Although if you choose any other add on packs for the second, third or fourth TV you will be charged at a standard price. If you have more than four televisions the 5th TV will require a new connection registered and will cost you the full amount.
2 comments:
Hi All,
I request all the readers to never ever take the "Reliance BIG TV" connection.
I can say this is one of the worst out of the worst company/service that I have ever seen.
I am more than 100% dissatisfied with the services/customer support that has been provided by Reliance BIG TV group. (sorry, actually there is no service from customer care end at all.)
If anybody wants to know my experience, call anytime on +919966222601 for further details, I will be happy to assist all of you and will be more happy if asap the company/service will be closed.
Regards,
Akhilesh Gupta
+919966222601
akhilesh.davim@gmail.com
Hi Readers,
I just wanted to share my worst experience with "Reliance BIG TV" DTH Service.
First of all I request everybody not to purchase "Reliance BIG TV" connection.
Well, to start with I have taken BIG TV "Set Top Box" on 31/Aug/2008 "Invoice No. 0101038073" from one of the Main Web World, Mehdipatnam Branch (Hyderabad).
I think initially as a company while selling the product, web world person has to inform me about all the future requirements from my side, but they have not given any kind of information.
Actually, one Work Order ID is required in order to have installation for BIG TV, that we can get after calling customer care of BIG TV.
But because they have not informed me that I hvae to call Customre care, it was delayed for 2 days, and by chance I called c.care for some other reason on 02/Sep/2008 and got my work order ID.
Even after having my work order ID, I have not recieved any call from the Installation team for Installation, I raised complaint for the same also for so many times, but none of any use.
Almost everyday for more than 1.5 hours I was calling c.care for any kind of solution and spoke to around more than 12 c.care representatives, to name some of them are :- Sheetal, Usha, Bhaven, Ganesh, Priya and so on and escalated the same issue to some of the senior members as well they are:- Rahul and Bhuvneshwari.
Everybody was saying the same thing repeatedly "we are sorry for the inconvinience caused, it will be done asap......etc.....".
Till today, i.e. 12/SEP/2008 more than 12 days after purcahse of STB, I am still waiting for the installation.....??? and still have no update....
One more intersting thing, I called c.care to ask "is it possible to return the STB because of bad services", the representative straight forward answered "just go to the web world and return back the STB, they will refund the money", they people are not even concerned about the problem and reason why I asked to return it back.
Finally, I request everybody again PLZ PLZ PLZ never go for "Reliance BIG TV", only name is BIG, everything else is small.
For any kind of details or assistance you can reach me at "09966222601" or "akhilesh.davim@gmail.com".
Go for TATA SKY, DISHTV or SUN DIRECT, but not for BIGTV.......!
Have a Good Day,
Akhilesh Gupta,
+919966222601
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