The wait is finally over. Reliance Big TV has introduced its high-definition set-top box (STB) integrated with digital live TV recording feature, across 100 cities in the country. Priced at Rs 7490 and Rs 7990, this HD DVR set-top box offers five times clearer and sharper image quality with two million pixel resolution and digital surround sound effect.
The digital video recording includes features like pause, play, rewind Live TV, record a program while watching another channel, capability to record up to 200 hours of video programming, 3-in-1 universal remote to give its subscribers the advantage of using single remote to control three devices like the TV, set-top box and any other music player system.
Sanjay Behl, CEO, Reliance Big TV, explains, "This is India's first product with a dual benefit of High Definition viewing and Digital Video Recorder in a single Set Top Box. Further, Reliance BIG TV is the only service provider to offer recording capability upwards of 200 hours and a universal remote control which can manage up to 3 devices."
The pricing differs region wise, in the Southern market the entry offer is priced at Rs 7790 bundled with five months of value pack with a full bouquet of sports channels. While in other regions, Big TV is launching the entry offer at a higher price of Rs 7990. Under this offer, subscribers get three months of Diamond Pack bundled with HD National Geographic and 152 channels.
The existing Big TV customers will benefit with an upgrade option from standard definition (SD) to HD DVR at the cost of Rs 5990, discount of Rs 1500.To further extend its offering, Big TV is planning to introduce two new transponders in the next three months that will enable them to broadcast another 60 channels, including Big TV's HD movie and entertainment channels. BIG TV has also signed a HD content deal with National Geographic to telecast their programs in India, and is also in talks with various global HD content providers like CBS, ESPN, FOX News and Discovery.
Apart from this, Big TV plans to launch six new interactive services by this year. Its also open to diluting up to 20% stake to a strategic partner. Behl said, "We are open to diluting our stake up to 20 per cent to a strategic partner. In that case there would be possibilities of Foreign Institutional Investors (FIIs) as well as other investors showing interest."
5 comments:
Reliance Big TV customer service is really pathetic... 5 days back I called for re-installation... everytime I call them, they say today it will be done... and as usual nothing happens... next time they will inquire... nobody called you, we are extremely sorry.. today it will be done... I think they need a BIG wake up call..
My smart card number is 200543520917
I agree with Anshuman while selling the product many promises are made but while executing the same they simply wash off their hands. In this regard a mail was also send to Anil ambani, he also failed to answere the same , most probally he mite have given the guidlines to do so.
The name defies how BIG they are to abosore public money.
Hope this reaches MR. Ambani.
I had purchased a BIG TV DTH connection, on 2nd September 2008 and had paid subscription fees for one year. The same connection was further renewed for a period of one year on 29 August 2009. Now, on 21st June 2010 I got a message on my registered cellphone that the connection is due for renewal when still two months are yet to go. I called up the Toll free Customer Care number to understand the matter and was informed that yes the connection has to be renewed latest by 24th June 2010 or else the feed will be disconnected. Here, two officers disconnected the call and the third one did try to understand my case and when I asked for a supervisor to attend to my querry, he too did the same. I asked for the seniors Name / Email ID but the reply was BLANK...Absolute NO. I wonder that a world class organisation has such weak consumer redressal system. I am crying, cursing myself that why did I take a BIG TV connection...My cable operator was better than such a service. Never mind, I am not going to sit back. I will approach the top most management and see to it that my concern is heard properly and addressed properly. I shall be writing to the press also to scale up my issue.
My name is NIPPAM SHAH. I am from AHMEDABAD and my Email ID is "nippamshah@yahoo.com"
I shall even start a BLOG for such customers of BIG TV and other DTH service providers.
I completely agree with Anshuman, Yogesh & Nippam. Big TV is one of the worst service i had come aross in my life. I took a connection 5 months back and I was told as an Anniversary pack in which i got 2 connections for 1499 and i was told that I will be getting 50% disc in the monthly subscription or min 150 per month. Am currently in 248 Rs. pack for which i need to pay only 150 only as per the offer they told. But nothing happned like that. I didnt get the 50% offer and when i called the customer care they are saying they will register complaint and my issue will be resolved in 3 days. So far i had called 4 times and every time they are telling the same answer but the issue was not yet resolved. None of the customer care people have any record of my earlier complaint and everyone is registering a new complaint. I dont know to whom to contact and resolve my problem. My advice would be, plz dont take a Reliance Big TV connection for any reason as they are completely cheating the customers and very very irresposible people when it comes to customer service, you will have to go and beg them for everything and anything as tne money is yours (Completely money minded people)... My mail id is mayilkv@gmail.com
I too facing the same problem like nippam
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